After a few minutes of discussion they decided to call a taxi for me but the nearby hotel was far away 30 minutes by taxi and the hotel quality was awful though they claimed of the same level.
Louise of Australia Verified Reviewer Original review: The protection is stated to kick in if you cannot access the property. We use intelligent software that helps us maintain the integrity of reviews.
We could not go to this rental because of the Ferguson Fire. I hang up, block the call and voila! I booked a villa in Sanur based on good TripAdvisor reviews only to see reviews change from very good to very bad.
They are unable to help you or do anything when one of their non vetted booking partners steals your money. When I put the info into TripAdvisor it told me booking not found.
We prepaid for our stay at a resort in the Dominican Republic through TA booking consolidator who sent us a bogus prepaid voucher. The booking went through and came back with a confirmation number. I panicked, made a bunch of phone calls and was finally able to find the actual company that booked the vacation.
Obviously the full amount was charged. Our moderators read all reviews to verify quality and helpfulness. According to them, it was all up to the owner.
They offer a Payment Protection Plan if you book and pay through their website. I received a text giving me a confirmation number and a TripAdvisor web address to check on the booking. Everything looked fine at this point.
Responses to many emails from many different customer service representatives range from non-committal to the latest adversarial one. I will never again use TripAdvisor website for anything.
For more information about reviews on ConsumerAffairs. I feel it seemed very shady. We had to pay the already paid hotel bill again just to be released from the property.
I was charged the full amount for the entire vacation that is 7 months away on my credit card, the name on the statement was nothing recognizable.
They took my money based on their posted reviews and when the reviews became unacceptable to me they refuse to refund my money. I called 3 companies that I was directed to before I found the one that actually was involved.
The hotel was selected based on its proximity to the train station. To my fellow travelers, just be careful when making bookings online.
They call me from another number. After a long train ride and late in the evening, I arrived at the hotel to check in and was told that I needed to go another hotel nearby at my expenses.
I am very unhappy with the service from TripAdvisor. TripAdvisor was powerless to help us negotiate even a partial refund. We require contact information to ensure our reviewers are real. Never again will I use this booking site. After much arguing, I got them to refund the entire amount.
Over many weeks they have cited the cancellation policy over and over again. We spent over two hours at the front desk being treated like criminals at the resort Excellence Punta Canamissed our flight and are now stuck in the Dominican Republic with no way to get home.
I attempted to obtain a refund from TripAdvisor. Very heavy handed and money grabbing. I get a call once a day, automated, from such and such with TripAdvisor. The retreat was in an evacuation advisory zone, roads were closed, and air quality alerts were issued. Now I am back home and reported this to TripAdvisor and they replied saying this is a common practice: Helpful 5 people found this review helpful J.
I researched for a couple of weeks and finally figure out that it was handled by a 3rd or 4th party, and truly had nothing to do with Trip Advisor!You can only write a review and upload photos if you’ve made a booking with us and stayed at the hotel.
That’s how we know our reviews are from real guests. To write a review on TripAdvisor, first find the property, place or airline you'd like to review: If appropriate, first narrow your search to hotels, vacation rentals, airlines, restaurants, or.
Select the hotel you'd like to review Select the attraction you'd like to review and have not been offered any incentive or payment originating from the establishment to write this review. I understand that TripAdvisor has a zero-tolerance policy on fake reviews.
and have not been offered any incentive or payment originating from the. Original review: Sept. 10, Do not use Tripadvisor if there is any chance that you will need to change or cancel your booking.
Nobody answers the phone EVER/5(). TripAdvisor compares prices from + booking sites to help you find the lowest price on the right hotel for you. Join our community. Log in to find great hotel deals, save trip ideas and more. Top beaches. See all. Punta Cana. Playa del Carmen. Cancun. Varadero.
Popular Destinations. Write a review. It starts with a booking It starts with a booking. The only way to leave a review is to first make a booking. That's how we know our reviews come .Download